Privacy policy

Privacy Policy

At Devoiler Sri Lanka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, phone number, email address, and delivery address
  • Order details including products purchased and transaction information
  • Payment-related information (processed securely through third-party payment gateways)
  • Communication details when you contact us via email, phone, or forms
  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer support responses
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory requirements
  • To send promotional communication (only if you have opted in)

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only with:

  • Courier and logistics partners for order delivery
  • Payment gateway providers for secure transaction processing
  • Service providers assisting with website operations
  • Legal authorities if required by law

4. Payment Security

All payments on our website are processed through secure third-party payment gateways. Devoiler Sri Lanka does not store or have access to your card or banking details.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality. You may choose to disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal requirements
  • Opt out of promotional communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Policy Updates

Devoiler Sri Lanka reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Devoiler Sri Lanka

Marketed & Distributed by
Amrajh E-Solutions Private Limited
Orugodawatte, Sri Lanka

📞 +94 78 648 7752
📧 devoiler.lk@gmail.com